FAQ & Terms
SHIOGORI TRANSPORTEPlease read before booking.
Coming soon
SHIOGORI TRANSPORTE is preparing to launch. Prices and conditions shown here are planned and may change. Items marked “to be announced” will be updated soon.
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SHIOGORI TRANSPORTE ｜ Home ・ Luggage Transfer ・ Nakahechi Route ・ Before You Walk ・ Terms
FAQ
Frequently asked questions
Which sections do you cover?
(to be announced) For distances and walking times, see the Nakahechi route page.
Can I use any accommodation?
Yes, partner and non-partner inns alike. If both inns are partners you pay the lower partner rate; otherwise the standard rate applies. For non-partner accommodation, please check in advance that they can hold your bag. We may not be able to deliver to campsites or unstaffed facilities. Please have all your accommodation booked before reserving.
Why is it cheaper with partner inns?
Partner inns agree to hold and receive luggage, so handovers need less checking and arranging. We pass that saving on to you.
Can I book just one day?
How many bags can I send?
(to be announced) Please tag each bag.
Can you carry suitcases?
Yes. Between partner inns a suitcase costs ¥2,500 per stage. Size and weight limit: (to be announced). Storage space at mountain inns can be limited, so we recommend a backpack where possible.
My backpack is over 15 kg. Can I still send it?
(to be announced)
How do I pay?
(to be announced)
How do I change or cancel?
(to be announced) Please quote your booking number.
What about rain or typhoons?
We operate in the rain. If roads are closed due to a typhoon or similar, delivery may be delayed or cancelled; we will contact you. (to be announced)
Can you send my bag to Kansai Airport or Osaka?
SHIOGORI TRANSPORTE carries luggage between inns on the Kumano Kodo. For airports or long-distance delivery, use a courier (Yamato TA-Q-BIN, Japan Post Yu-Pack) from convenience stores near Kii-Tanabe Station.
How do I contact you?
info@andlocal.jp (AND LOCAL). Same-day emergency contact: (to be announced)
TERMS
Terms and conditions
1. The service
AND LOCAL (general incorporated association, “we”) provides SHIOGORI TRANSPORTE, which carries the luggage of Kumano Kodo walkers from the accommodation they specify to their next accommodation.
2. Booking
Bookings are accepted through the booking form. The deadline is (to be announced). Please register your name, contact details, number of bags, and the accommodation you leave from and arrive at each day.
3. Price and payment
Per bag per stage, the partner rate (backpack ¥1,500, suitcase ¥2,500) applies when both accommodations are our partner inns; otherwise the standard rate (1.5× the partner rate: backpack ¥2,250, suitcase ¥3,750) applies. Payment: (to be announced).
4. Luggage
Backpacks: max 15 kg each. Suitcases: max (to be announced). Everything must be packed inside the bag with nothing tied to the outside. Each bag must carry our tag.
5. Items we do not accept
Cash, securities and valuables; passports and documents; medicine; laptops, cameras and other precision equipment; fragile items; perishable or refrigerated food; dangerous goods; and anything whose carriage is prohibited by law. Loss of or damage to such items is not compensated.
6. Pick-up and delivery
Leave your bag at the reception desk (or the place your accommodation specifies) by (to be announced). We deliver to your next accommodation by (to be announced). Bags left out after the pick-up time may not be carried.
7. Accommodation
Both accommodations must agree to hand over and receive the luggage. For non-partner accommodation, the customer must obtain its agreement in advance. We may decline delivery to facilities that cannot receive it.
8. Changes and cancellations
(to be announced)
9. Compensation
If a bag is lost or damaged through our fault, we compensate up to (to be announced) per bag. Normal wear and tear is not covered.
10. Delays and suspension
Delivery may be delayed or suspended due to weather, disasters, road closures or other causes beyond our control. In such cases: (to be announced).
11. Personal data
Personal data collected at booking is used only to carry your luggage and contact you, and is shared with accommodations only as needed for delivery.
12. Contact
AND LOCAL — info@andlocal.jp
Effective date: (to be announced)
BOOKING & CONTACT
Booking & Contact
Until launch, please send booking requests and questions by email.
Questions? Email AND LOCAL.
info@andlocal.jp